How to Get Paid for Airline Delays: Getting compensation for airline delays depends on several factors, including the airline’s policies, the length and cause of the delay, and the laws of the country where the airline is based or the flight is departing from.
How to Get Paid for Airline Delays
Here’s a general guide on how to proceed if your flight is delayed:
- Check the Airline’s Policy:
- Most airlines have specific policies for what they will offer to passengers in the event of a delay. This might include meal vouchers, hotel accommodations, or rebooking on the next available flight at no additional cost.
- Understand Your Rights:
- Depending on where you are flying, there may be laws that protect passengers in the event of a delay.
- In the European Union, for example, Regulation (EC) No 261/2004 outlines compensation for delays over three hours for flights that are within, departing from, or arriving to the EU with an EU carrier.
- In the United States, there are no federal laws requiring compensation for delayed flights, but if you’re involuntarily bumped from an oversold flight, you may be entitled to compensation.
- Document Everything:
- Keep a record of your flight details, the length of the delay, and any expenses you incur as a result of the delay. Also, keep any communications from the airline regarding the delay.
- Request Compensation:
- If your flight is delayed and you believe you are entitled to compensation, contact the airline. This can often be done via the airline’s website, customer service phone line, or through a complaint to their customer service department.
- In the case of EU law, if the airline does not respond or you are unsatisfied with the response, you can escalate the claim to a national enforcement body or through alternative dispute resolution services.
- Use a Compensation Company:
- There are companies that will handle the compensation claim on your behalf. They typically work on a “no win, no fee” basis, taking a percentage of the compensation if they are successful.
- Consider Travel Insurance:
- For future travel, consider purchasing travel insurance that covers delays. This can provide compensation for delays, cancellations, and missed connections.
- Be Proactive at the Airport:
- If you are at the airport when the delay occurs, speak with the airline’s representatives at the gate or customer service desk. They can provide immediate assistance and may be able to offer you compensation or rebooking options on the spot.
It’s important to act quickly since some compensation claims may have a time limit for when they can be submitted after the delay has occurred.